PBO7 - Membuat Tech Support dalam BlueJ

TUGAS 7 - Pemrograman Berbasis Objek

Membuat Tech Support dalam program BlueJ

Nama : Bastian Farandy

NRP : 05111740000190

Kelas : Pemrograman Berbasis Objek A

Source Code :

Support System

 /**  
  * Technical Support System, communicates via text in input/output terminal.  
  * Reference : BlueJ Ebook in Chapter 5.2  
  * @author Bastian Farandy  
  * @version 0.1  
  */  
 public class SupportSystem  
 {  
   private InputReader reader;  
   private Responder responder;  
   //create a technical support system.  
   public SupportSystem()  
   {  
     reader = new InputReader();  
     responder = new Responder();  
   }  
   //function to start the technical support system.  
   //greeting the user with a welcome message.  
   public void start()  
   {  
     boolean finished = false;   
     printWelcome();   
     while(!finished)   
     {   
       String input = reader.getInput();   
       if(input.startsWith("bye"))   
       {   
         finished = true;   
       }   
       else   
       {   
         String response = responder.generateResponse();   
         System.out.println(response);   
       }   
     }   
    printGoodbye();   
  }   
   //function to print welcome message.  
   private void printWelcome()  
   {  
     System.out.println("Welcome to the DodgySoft Technical Support System.");  
     System.out.println("Please tell us about your problem.");  
     System.out.println("We will guide you with any problem you may have.");  
     System.out.println("To exit, just type 'bye'.");  
   }  
   //function to print Goodbye message.  
   private void printGoodbye()  
   {  
     System.out.println("Thankyou for using our Technical Support."  
     + " we hope to see you soon.");  
   }  
 }  

Responder

 import java.util.ArrayList;  
 import java.util.Random;  
 /**  
  * Generate Automatic Response to the user.  
  * Reference : BlueJ Ebook Chapter 5.2  
  * @author Bastian Farandy  
  * @version 0.1  
  */  
 public class Responder  
 {  
   private Random randomGenerator;  
   private ArrayList<String> responses;  
   //function to create a Responder.  
   public Responder()  
   {  
     randomGenerator = new Random();  
     responses = new ArrayList<String>();  
     fillResponses();  
   }  
   //function to generate a response.  
   public String generateResponse()  
   {  
     int index = randomGenerator.nextInt(responses.size());  
     return responses.get(index);  
   }  
   //function to list the default responses.  
   private void fillResponses()  
   {  
     responses.add("That sounds odd. Could you describe \n" +  
            "that problem in more detail?");  
     responses.add("No other customer has ever \n" +  
            "complained about this before. \n" +  
            "What is your system configuration?");  
     responses.add("That’s a known problem with Vista." +  
            "Windows 7 is much better.");  
     responses.add("I need a bit more information on that.");  
     responses.add("Have you checked that you do not \n" +  
            "have a dll conflict?");  
   }  
   }  

InputReader

 import java.util.Scanner;  
 import java.util.HashSet;  
 /**  
  * Write a description of class InputReader here.  
  *  
  * @author Bastian Farandy  
  * @version 0.1  
  */  
 public class InputReader  
 {  
   private Scanner reader;  
   public InputReader()  
   {  
     reader = new Scanner(System.in);  
   }  
   public String getInput()   
   {   
     String input = reader.nextLine();   
     return input;   
   }   
 }  

Screenshot

Keterangan :
SupportSystem sebagai class utama, yang menghandle jalannya program, hingga selesai.
Responder sebagai class yang menghandle respon secara otomatis kepada user.
InputReader sebagai class yang menghandle inputan user kedalam terminal.